Ruby and Mandarin Garnet Cocktail Ring

How does this work? If your desired ring size is within the size range indicated in the product page, then:

1. place the jewelry in your cart
2. In the cart page, add an Order Note stating you would like to re-size the ring.
3. Include your ring size if you know it.
4. Proceed to check out.
5. We will contact you within 1 to 2 business days to make arrangements for the next steps.

Please note that resized rings are considered a final sale and cannot be returned or exchanged.

This is why we want you to try the ring on before Kent Raible resizes the ring.

We do not recommend having anyone else resize your ring.

We stand by the quality and craftsmanship of every piece we create. Each and every one of our pieces is made in the USA by hand, employing ancient goldsmithing techniques, therefore, each piece naturally bears slight differences and “imperfections”.

Return Policy Exceptions

• Customized items—ring sizing, and/or other alterations—made for the customer are a always final sale, and as such are not returnable for refund or exchange without exception.
• Made to order items are always a final sale, and as such are not returnable for refund or exchange without exception.
  
  

Return Policy

If for any reason you are not satisfied with your purchase, we will gladly accept your return for full credit of the purchase price, subject to the following provisions:

• All returns must be made within 3 days of the order delivery date.
• Item(s) must be returned in their complete and original packaging and be in the original, unworn condition.
• Customer must include a copy of the original purchase receipt.
• Customer is responsible for all return shipping costs.
• Customer must insure the package for the full purchase price and obtain a tracking number from the shipping company.
• Customer must ensure the contents are packed properly to avoid loss or damage.
• Do NOT write the word "jewelry" anywhere on the package.
• Customer is responsible for the condition of the piece as it is received by us.

Once we receive the item(s) and its condition has been verified, we will process the request and notify the Customer of the refund.

Refunds will be solely for the original purchase price of the item, and will not include reimbursement for any shipping fees, or other costs incurred by customer.

Order Cancelation Policy

We reserve the right to cancel an order for 'special occasions', or to ask for a signed confirmation indicating your commitment of a final sale during holiday periods.

We reserve the right to deduct the transaction processing fees from the total reimbursed amount when an order is cancelled after the payment is processed but before the item is shipped to the customer.

We will make every effort to contact each customer to verify the purchase before shipping the order. If we are unable to reach you, this may delay the shipment of your order.